Our Policy
RESULTS
Results are extremely dependant on how one heals and will vary with each individual client. Successful results and specific colour requests are not guaranteed (especially on those with problematic skin and or cover up an old tattoo) and additional sessions, at a minimum charge, may be required to obtain desired results. Although I use premium products and provide quality services, every client heals differently and many factors can lead to varied results. I do not guarantee perfect proportions or symmetry as some bone structures and muscle movements do not call for it. The final shape is completely your decision, and tattooing will not start until you decide on the final shape. Please read though my entire FAQ section carefully to see if this procedure will be beneficial to you. All services provided are non-refundable.
CORRECTING EXISTING TATTOOS
Prior to booking your new appointment, please send us clear photos of your existing brow via email (framedtattoo@gmail.com), so we can assess and determine if we can tattoo overtop of the previous work.
We cannot guarantee results for corrective or cover-up work. If previous work is too dark, discoloured or misshaped, tattoo removal is highly recommended before booking an appointment with us to achieve best results. Corrective/cover-up work generally requires multiple sessions and additional touchups will be charged accordingly.
DEPOSIT
A deposit is required in order to book and confirm your appointment and will be deducted from the total cost of your service. The deposit must be paid within 24 hours of the booking to secure your appointment. Deposits are non-refundable if you choose to cancel or reschedule your appointment. However, the deposit can be transferable to reschedule an appointment if rebooked within a reasonable time.
CANCELLATION AND LATE POLICY
Deposits are non-refundable. I require at least 48 hours of notice to reschedule or cancel an appointment. If you choose to cancel, your deposit will be non-refundable.
If you are going to be late or cannot make your appointment due to unforeseen circumstances, please contact us as soon as possible. Clients who arrive over 15 minutes late may result in a deposit forfeit and cancellation of your appointment. You may also be required to rebook and pay a new deposit if you wish to continue with your procedure after arriving late or providing a short notice cancellation
PRICING & TOUCH UPS
Our prices are subject to change at anytime and touchup rates are for current clients only. If your brows were previously tattooed elsewhere, regular rates apply.
PAYMENT
We accept cash only. Sorry for any inconvenience.
REFUNDS
NO REFUNDS